About CRM

Established in 1971, CRM Rental Management, Inc. (CRM) is a respected real estate investment, development, and management company currently managing over 60 apartment communities throughout New York State and Massachusetts.

At CRM, we take pride in offering a comfortable and affordable living experience for all of our residents. As one of the area’s finest property management companies, CRM Rental Management, Inc. is committed to excellence while setting innovative standards that others have followed throughout the years. Our trained and highly qualified staffs’ strong teamwork provides our residents with quality living in affordable housing.

Since our start, CRM’s philosophy for our clients has remained the same: to manage your real estate property for your success. We manage a wide variety of properties and real estate assets, covering a full spectrum of existent and emerging management needs. CRM has proven its superiority in successfully managing a wide variety of properties operated under a number of funding and regulatory programs. This success includes meeting the diverse and detailed reporting requirements of owners and oversight agencies. The end product – properties functioning well at all levels of operation.

CRM also has the knowledge, experience and ability to quickly lease up not only new constructions but newly renovated constructions; for example, New York Mills Senior Center, a new construction project in 2007. The Certificate of Occupancy for this property was issued in August 2007 and CRM started renting units in September 2007. Within a two-month period, this property was at 90% occupancy. Another recent example is the Estee Senior Apartments, a newly built community that opened on August 1, 2018. CRM started lease up and reached 100% occupancy by November 15, 2018. We hold this type of standard with all of our rental complexes.

Our staff has the special expertise and experience to help first-time owners who need assistance getting an operation off the ground, to overseeing the renovation and rehabilitation of projects, to managing the turnaround of distressed or foreclosed properties.

Our experienced professionals make extensive use of software systems to generate dependable budget comparisons, cost monitoring and investment analysis. Furthermore, comprehensive credible reporting keeps all informed about the status of their property and CRM Rental Management, Inc.’s efforts to maximize its fiscal performance.

In addition, CRM has fully committed to implementing the latest technology in its property management practice, greatly enhancing employee productivity and service levels for tenants/residents.

In 2009, CRM Rental Management, Inc., earned the ACCREDITED MANAGEMENT ORGANIZATION® (AMO®) accreditation from the Institute of Real Estate Management (IREM®), an affiliate of the National Association of Realtors®. The AMO® accreditation is awarded to real estate firms that have a track record of high performance, experience, stability and financial accountability. In addition, our experienced professionals are certified and members in the following:

  • Real Estate Brokers Licenses
  • Certified Property Manager
  • Certified Occupancy Specialist
  • Certified Tax Compliance Specialist
  • Member IREM
  • Member NYSAFAH

At CRM, our selectivity of work and standard of performance have always taken precedent over growth simply for the sake of growing. So, our progress has come from – and not at the expense of – delivering consistently superior service and results.

The same benchmark applies whether we serve a client for the short-term or over the long run, our policy is always to provide “Service Beyond the Contract”. That’s the foundation of our commitment to Managing for Your Success.

Our Mission & Vision 

CRM Rental Management, Inc.’s mission is to set the standard of high performance and manage residential and commercial properties for the success of our clients while ensuring all of our residents have the best quality, most comforting and affordable living experience possible. The key to our growth and prosperity is a direct result of our exceptional management team and together we strive for excellence and to ensure the success of our client, the well-being of our properties and the future of CRM Rental Management, Inc.


Click to Read More